How does Smuddy Smart Buddy work?

A small Smuddy Smart Buddy device is installed behind your existing switchboard which connects with loads and regular switches, making them smart (Wi-Fi router and Internet are required).

Can I automate my existing home and make it smart?

Yes, with Smuddy Smart Buddy, you can automate your existing home and make it smart. No re-wiring or structural changes are required.

Is there any requirement of additonal special wiring?

No additional wiring is necessary for the installation of the Smuddy Smart Buddy devices. However, it's essential to ensure that both the Phase and Neutral wires are readily available at the location where you intend to install the device.

After Installing Smuddy Smart Buddy devices will my existing switches work?

Yes, your existing switches will continue to work after installation of Smuddy Smart Buddy devices. After installation you can control your lights, fans and other appliances via Smuddy mobile app, voice assistants and also via manual switches.

Will my existing switches work when Wi-Fi or Internet is down?

Yes, your existing switches will continue to work even if the Wi-Fi or internet is down.

Can I control my appliances through the Smuddy App when the internet is down?

Yes. Smuddy supports local control even when the internet is unavailable. As long as your Smuddy device and mobile phone are connected to the same Wi-Fi router, you can continue controlling your appliances via Offline mode of Smuddy App.

Will Smuddy Smart Buddy devices work with inverter?

Yes, Smuddy Smart Buddy devices will work with inverter supply and with main power supply.

What are warranty terms of Smuddy Smart Buddy?

Smuddy offers a replacement/repair warranty for all its products, although the duration of this warranty may vary depending on the specific product. We kindly request customers to review the warranty details or reach out to us if they have any uncertainties.
During the warranty period, should there be a need for replacement/repair for any of our products, the user is responsible for shipping the unit to our service center at their own expense. Smuddy will then proceed to repair or replace the unit and cover the return shipping expenses, all at no extra cost to the user. For more details please refer to our Warranty Policy
After the warranty period expires, repair fees and to & fro shipping charges will apply. We take pride in being one of the few companies in this industry that offers post-warranty repair services. This means that you don't have to dispose of your units in case of any issues that arise after the warranty period has ended.

What if I shift my home?

Incase you shift your home, Smuddy Smart Buddy devices can be easily uninstalled from your old home and reinstalled in your new home.

If I encounter issues with a Smuddy Smart Buddy product or app whom should I contact ?

You can contact us by email at support@smuddy.com or Call or Whatsapp us at 782-880-7580

Does Smuddy work with Amazon Alexa?

Yes. Smuddy Smart Buddy devices are compatible with Amazon Alexa, allowing you to control lights, fans, and other connected appliances using voice commands.

Does Smuddy work with Google Home?

Yes. Smuddy Smart Buddy devices are compatible with Google Home, allowing voice control and smart home automation.

Can I control my devices when I am away from home?

Yes. You can control your connected lights, fans and appliances remotely from anywhere using the Smuddy Smart Buddy mobile app when the device is connected to the internet.

Can multiple family members use the same Smuddy device?

Yes. Smuddy allows device sharing so family members can control and manage the same smart devices through their own accounts.

Can Smuddy control lights, fans and other appliances?

Yes. Smuddy Smart Buddy devices can be used to control lights, fans, and various compatible electrical appliances connected to the smart switch module.

Can I schedule lights and appliances to turn on or off automatically?

Yes. Smuddy allows you to create schedules and timers so lights, fans and appliances can automatically turn on or off at specified times.

What Wi-Fi network is required?

Smuddy Smart Buddy devices require a 2.4 GHz Wi-Fi network for setup and operation. Most home Wi-Fi routers support 2.4 GHz networks.